TruTrainer Shipping Policy

  • For shipment out of the United States, customers are responsible for paying duties and taxes
  • We ship within 2 business days after receipt of order
  • We use FedEx exclusively to ship rollers domestically (UPS internationally sometimes) and a signature will be required.
  • State Sales Tax is not applied to sales outside of Indiana
  • Value Added Tax and duties are not applied to sales outside the US.
  • Allow up to 5 business days for shipment delivery
  • We ship worldwide, if you don’t see your region conctact us for rates. All international packages delivered taxes and duty unpaid. Shipping & handling fees will be added during checkout.
  • Rollers are shipped unassembled in a 31 x 23 x 11 inch box up to 52lbs.