TruTrainer Shipping Policy
- For shipment out of the United States, customers are responsible for paying duties and taxes
- We ship within 2 business days after receipt of order
- We use FedEx exclusively to ship rollers and a signature will be required.
- State Sales Tax is not applied to sales outside of Indiana
- Value Added Tax and duties are not applied to sales outside the US.
- Allow up to 5 business days for shipment delivery
- We ship worldwide, if you don’t see your region conctact us for rates. All international packages delivered taxes and duty unpaid. Shipping & handling fees will be added during checkout.
- We ship exclusively via Fed Ex, and a signature will be required at delivery, so please plan accordingly.
- Rollers are shipped unassembled in a 31 x 23 x 11 inch box up to 52lbs.